Privacy Policy

AIA One values your privacy and is committed to protecting the personal and business information shared with us. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, products, and digital services, including WhatsApp Business API services, bulk SMS solutions, RCS messaging, website development, app development, digital marketing, Google Ads, Meta Ads, and related business solutions.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

Name
Email address
Phone number
Company name
Business details

Technical Information

IP address
Browser type
Device information
Website usage data
Cookies and analytics data

Service-Related Information

Project requirements
Marketing campaign details
Communication preferences
API integration details

How We Use Your Information

AIA One uses collected information to:

Provide and manage our services
Respond to inquiries and support requests
Improve website performance and user experience
Process payments and project communication
Deliver digital marketing and communication services
Share service updates, offers, or important notifications
Maintain security and prevent misuse of services

We do not sell personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve functionality, understand user behavior, and optimize website performance.

Users may disable cookies through browser settings; however, some website features may not function properly.

Data Protection & Security

We implement reasonable security measures to protect user data from unauthorized access, misuse, loss, or disclosure. While we strive to protect information, no online transmission or digital storage method can be guaranteed as completely secure.

Third-Party Services

Our services may involve third-party platforms including:

WhatsApp Business API providers
Google services
Meta platforms
SMS gateway providers
Hosting services
Payment gateways

These platforms may collect and process data according to their own privacy policies. AIA One is not responsible for third-party privacy practices or policy changes.

Data Sharing

We may share information only when necessary:

To deliver requested services
With trusted service providers or technical partners
To comply with legal obligations or government requests
To protect rights, safety, or prevent fraud

We do not share client information for unauthorized marketing purposes.

Client Responsibilities

Clients are responsible for ensuring that the data, customer contacts, campaigns, and communication content provided for marketing or messaging services comply with applicable laws and platform policies.

Data Retention

We retain information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, or maintain business records.

External Links

Our website may contain links to external websites or third-party platforms. AIA One is not responsible for the privacy practices, content, or security of external websites.

Changes to This Privacy Policy

AIA One may update this Privacy Policy periodically. Updated policies will be posted on this page with revised effective dates where applicable.

Contact Us

For any questions regarding this Privacy Policy or data-related concerns, users may contact AIA One through the official website contact page or authorized business communication channels.